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General Questions

We’re committed to offering more than just products—we provide exceptional experiences.

A travel agency typically provides a wide range of services to ensure a smooth and enjoyable travel experience. As like- Hotel booking, Flight Booking, Visa & Customized Travel Pakcge etc.

Absolutely! We offer fully customized travel packages based on your interests, budget, and schedule. Whether you're planning a solo adventure, a family vacation, a romantic getaway, or a group tour, our team will tailor every detail to create a personalized travel experience just for you.

Booking a tour or vacation package is easy! Simply browse our website to explore destinations and packages. Once you've found the perfect option, click “Book Now” and follow the steps to complete your reservation. If you need help, our travel experts are just a call or message away to assist you with the booking process.


Yes, we do! Our team offers complete visa assistance services to help you navigate the application process smoothly. From providing guidance on required documents to scheduling appointments and submitting applications, we're here to support you every step of the way.

Yes, we do! We offer travel insurance options to ensure peace of mind during your trip. Our insurance plans cover trip cancellations, medical emergencies, lost luggage, and more. You can choose to add travel insurance during the booking process or contact our team for personalized assistance.

Payment & Financial Security

This is the biggest trust barrier for customers. Your answers need to reassure them that their money is safe.

We accept payments via Bank Transfer, Debit/Credit Card (Visa, MasterCard), and Cash (at our London office). For online payments, we use secure, encrypted systems to ensure your data is safe.
Absolutely. For bank transfers, we provide an official invoice and our company bank details. For card payments, our systems use Secure Socket Layers (SSL) technology to encrypt your information, ensuring it is protected. We are a registered UK company committed to transparent transactions.
We strongly recommend travel insurance to cover unforeseen circumstances. When you book a package with us, we can advise you on your rights regarding ATOL or ABTA protection depending on the specific components of your trip.

Visa & Documentation

Since you offer visa assistance, you must manage expectations, as visa approvals are never guaranteed

Yes, we provide comprehensive visa assistance. This includes guiding you on the required documents, reviewing your application for completeness, and submitting it through official channels to maximize your chances of approval.
While we provide expert assistance, the final decision rests solely with the embassy or consulate of the country you wish to visit. We cannot guarantee approval, as it depends on their specific assessment. We will, however, ensure your application is as strong as possible.
At a minimum, you will need a valid passport (usually with at least 6 months validity beyond your return date) and potentially a visa. We advise you to check the latest government advice for your destination. Our team can also help clarify these requirements for you.

Booking, Cancellations & Changes

Customers need to know their options before they commit.

Yes, you can book any of our services separately, or we can bundle them into a customized package that often provides better value and a seamless experience.
Cancellation terms can vary based on the specific supplier (airline, hotel, tour operator). Generally, deposits are non-refundable, and cancellation fees may apply based on how close to the departure date you cancel. We always provide the specific cancellation terms for your booking in writing at the time of purchase. We strongly recommend travel insurance to protect against unexpected cancellations.
We understand plans can change. Please contact us as soon as possible. Date changes are subject to availability with our suppliers and may incur an administrative fee or charges from the suppliers themselves.

Tours & Experiences

These questions help customers visualise their trip and set expectations.

Our group sizes vary depending on the tour. Our classic day tours typically host around 12–20 guests, but we also offer private tours exclusively for your party. The specific details will be in the tour itinerary.
Inclusions are always listed on the specific tour page, but they often include a licensed guide, transportation, accommodation, and some meals. Exclusions usually cover personal expenses, tips, and optional activities.
If a weather-dependent activity (like a boat tour) is cancelled by the operator for safety reasons, we will work with you to rebook for another day or provide a full refund for that specific activity.

Cruise

"Most cruises include your cabin accommodation, all meals in the main dining rooms, basic beverages (water, tea, coffee), and on board daytime entertainment (pools, shows, fitness centres).
"Items not typically included are alcoholic beverages, speciality dining, shore excursions, spa treatments, gratuities/service charges, and Wi-Fi."
"Yes. Even for 'closed-loop' cruises (starting and ending in the same US/UK port), we strongly recommend a valid passport. For international itineraries, it is mandatory."
"Modern ships are equipped with advanced stabilisers. However, if you are worried, we recommend booking a midship cabin on a lower deck. Our team can also advise on the best medication to bring."
"Absolutely. We can pre-book excursions through the cruise line to ensure you don't miss the ship, or we can arrange private local tours for a more intimate experience."
To More Inquiry

Don’t hesitate Call to Anand Travel.

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+44 7794171057

Mail Us

info@anandtravel.com

Call Us

+44 7794171057

Anand Travel
344 High St N, London E12 6PH,
United Kingdom
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